Pipette is free software, and is supplied without warranty of any kind, implied or otherwise. Charcoal Design will not accept responsibility for any damage caused by any defect of any kind in the software.
Frequently Asked Questions
- How do I install/un-install Pipette?
- Simply drag the Pipette program into your Applications folder to install it. To remove it again, drag it from your Applications folder into the Trash. There is no installer or un-installer program.
- I downloaded Pipette on my Windows/Linux/Mac OS 9 computer, but I can't get it to run. What am I doing wrong?
- Pipette is currently designed to run only on Macintosh computers, running OS X.
- I'm running Mac OS X, but when I downloaded Pipette it decompressed as a strange folder with some stuff in it. What's going on?
- Under OS 10.2 this is usually caused by a bug in Stuffit Expander. Upgrade to the latest version of Stuffit (Free download) and try downloading the program again. This shouldn't happen under OS 10.3 or higher since Stuffit isn't used to decompress zip files by default. If you experience the same problem under 10.3, make sure you have installed all the latest system updates (Select "Software Update..." in the Apple menu).
- Will there be a version of Pipette for Windows/Linux/Mac OS 9
- A Windows version of Pipette has been developed and is being tested. We are investigating the possibility of a Linux version.
- Does Pipette run natively on Intel Macintoshes?
- Yes, Pipette is available as both a Universal Binary and as standalone Intel and PowerPC downloads (which are slightly smaller).
- How do I use Pipette? I tried clicking on a pixel but the Pipette window just disappeared...
- To use Pipette, click and drag the little pipette icon in the window to the point on the screen you wish to sample. If you don't get the exact pixel you wanted you can the click in the magnified view to select an alternative.
- Why is it necessary to drag and release instead of clicking on a pixel?
- If you wish to sample the colour of a button or other active element, clicking is likely to activate it, changing its state and affecting its colour (as well as possibly having other consequences). We have used the drag-select interface because it avoids this issue. We are aware that some users find this awkward or un-intuitive, and we are investigating alternative interface ideas. If you have some suggestions you'd like to share with us, please submit them via the bug tracker.
- I found a bug, what should I do?
- Please check our online bug tracker to see if it's a known problem. If it isn't then please add a new bug report and we will fix it as soon as possible.
- I've got a great idea for a feature, how can I let you know about it?
- Check the online bug tracker to see if anyone else has already suggested your feature. If they haven't then please add a new feature request - we're always glad to receive suggestions from our users.
- Where can I find more help with using Pipette?
- If you need help with Pipette, feel free to contact us using our online form. Remember to mention which product you require help with.
- [fix] Updated to work on Lion (Mac OS 10.7)
- [fix] Fixed bug which prevented colour value from being copied to the clipboard.
- [new] Added about box and help menus.
- [new] Initial release